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Customer Service

Hours of Operation

Monday-Friday
8am to 5pm PST


By Phone

Toll Free: 888-623-4373

Local: 714-848-2170


By Fax

Fax: 714-841-5752


By Email

Sales: [email protected]

Service: [email protected]

Returns: [email protected]

Specials


Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in the same state as our warehouse.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).